Billing Terms and Conditions
Payment Options
You can pay with any method offered at checkout, including the major credit and debit cards, processed by secure third-party payment providers.
Timing of Payment
The full amount is charged when you place your order, and we start preparing it once the payment has been confirmed.
Currency
All prices and charges on harper-house.com are in U.S. Dollars (USD).
Refunds
Approved refunds go back to the card or account you paid with, within 10 business days after we receive and check your return. The customer covers return shipping. Our Refund Policy explains each step.
One-Time Charges Only
Harper House doesn't offer subscriptions or recurring billing - you're charged once per order.
If a Payment Fails
Orders with a declined payment are not processed. Any delay or fee caused by your bank or card provider is outside Harper House's control.
Questions About a Charge
If a charge from us looks unfamiliar, email sales@harper-house.com and we'll help you sort it out quickly.
Contact Details
Business Address: 6729 SE 162nd Ave, Portland, OR 97236, United States
Email: sales@harper-house.com
Phone Number: +1 (929) 673-3991
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM PT